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Delivering Excellence, One Load at a Time

SMS Terms & Conditions
Effective Date: June 10, 2026
Bound Logistics LLC ("Bound Logistics," "we," "our," or "us") provides SMS communications to customers, drivers, carriers, vendors, and other business contacts. By opting in to receive SMS messages from Bound Logistics, you agree to these SMS Terms & Conditions.
Types of Messages
By opting in, you may receive text messages related to:

Dispatch instructions
Load status updates
Appointment scheduling and confirmations
Driver communications
Customer support communications
Operational alerts and notifications
Account-related updates
Logistics and transportation services

Message Frequency
Message frequency varies depending on your interactions with Bound Logistics and the services being provided.
Message and Data Rates
Message and data rates may apply. Check with your wireless carrier for details regarding your messaging plan.
Opt-In
Users may opt in to receive SMS messages by:

Providing a mobile phone number during onboarding
Providing a mobile phone number during account setup
Providing a mobile phone number during carrier or driver onboarding
Initiating communication with Bound Logistics
Requesting SMS communications from Bound Logistics
Texting START to a Bound Logistics phone number

Opt-Out
You may opt out of receiving SMS messages at any time by replying:
STOP
You will receive a confirmation message and will no longer receive SMS communications from Bound Logistics unless you opt in again.
Help
For assistance, reply:
HELP
You may also contact us directly through our website or by phone.
Consent
Consent to receive SMS messages is not a condition of purchase.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Mobile information will not be sold to third parties.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Contact Information
Bound Logistics LLC
1620 Vauxhall Road, Suite 201
Union, NJ 07083
Phone: 917-540-1813
Email: dray.rates@boundlogistics.com
Website: https://boundlogistics.com
Changes to These Terms
Bound Logistics reserves the right to update or modify these SMS Terms & Conditions at any time. Changes will be effective immediately upon posting to this page.

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